Improving Work Processes and Systems

A Process is defined as the grouping in sequence all the tasks directed at accomplishing one particular outcome.

 

I worked in a refinery where there were thousands of processes both physical/mechanical & human decision/action processes. In an environment like that you can only improve your work by improving processes and better organization of tasks.

But every workplace including churches have systems & processes to achieve outcomes.

 

Are some of the work systems you work with not as user friendly or as efficient as you would like? Are some failing to deliver the desired outcomes?

 

I remember hearing that 85% of failures are the fault of management controlled systems. It is likely that you can do something about them if you choose to.

 

Part of your job as a leader is finding defects in processes and systems and removing barriers to their improvement.

 

Or put it another way every vision, strategy, or improvement idea needs to result in changed work processes or systems at some point.